📅 Booking & Scheduling

1. How do I book a session?
You can contact us by phone at 438-409-6470, email at info@isailopez.ca, or through our website www.isailopez.ca. We’ll confirm the date, time, and details of your shoot.

2. How far in advance should I schedule?
We recommend booking at least 48–72 hours in advance. For larger projects or video shoots, booking a week ahead is ideal.

3. How long does a typical photoshoot take?
Most residential property shoots take 1–2 hours. Larger homes or commercial properties may take longer.

4. Do I need to be present during the shoot?
Not necessarily. As long as we have access to the property (via lockbox or keys), we can complete the shoot without you.

5. Can you handle multiple properties in one day?
Yes, with advance scheduling, we can shoot back-to-back listings efficiently.

🎥 Services Offered

6. What services do you offer?
We provide professional real estate photography, videography, and aerial drone footage.

7. Do you shoot both day and twilight photos?
Yes! Twilight photography is available and adds dramatic ambiance to listings.

8. Do you shoot rental properties, Airbnbs, or commercial spaces?
Absolutely. We work with residential, rental, and commercial properties of all sizes.

9. Do you offer drone photography and videography?
Yes! Where legally permitted, we provide stunning aerial views of properties and neighborhoods.

11. What if the property isn’t staged?
We recommend staging when possible.

⚙️ Technical & Preparation

12. Why should I hire a professional photographer?
Professional visuals make listings stand out, attract more buyers, and often help sell properties faster at better prices.

13. What equipment do you use?
We use high-resolution DSLR/mirrorless cameras, wide-angle lenses, drones, gimbals, and professional lighting gear.

14. Do you edit the photos and videos?
Yes, all photos and videos are professionally retouched and edited for maximum quality.

15. Can you add branding or agent contact info to the visuals?
Yes, we can include logos, contact details, and brokerage branding.

16. How should I prepare the property before the shoot?
We recommend cleaning, decluttering, opening curtains, turning on lights, and staging if possible.

⏱️ Delivery & Turnaround

17. What is your turnaround time?
Photos are delivered within 24–48 hours. Videos take 2–4 business days, depending on editing.

18. Do you offer same-day delivery?
Yes, for urgent requests, same-day photo delivery is available. Video rush delivery may also be possible. Extra fees may apply.

19. What if the weather is bad on shoot day?
We can reschedule at no cost if bad weather affects the shoot.

💲 Pricing & Policies

20. How much do your services cost?
Pricing varies by property size and services. Contact us for a personalized quote.

21. Do you offer packages or bundle deals?
Yes, we offer a combination of photography, video, and drone.

22. What is your refund/cancellation policy?
Cancellations made 24 hours in advance are fully refundable. Late cancellations may incur a fee.

23. What areas do you serve?
We are based in Montreal, QC, and serve the Greater Montreal Area. Travel fees may apply for properties outside this region.